WARNING: JETROIDS.COM is a SCAM website and is NOT RELATED with us!
Scam site is using our logo and reputation to run a scam! Please verify the authenticity of any site by checking it against the manufacturer’s official authorized sellers list.
We also do not sell products via Telegram (we use it strictly for announcements) or Whatsapp, Facebook or any other social media. Please remain vigilant against fraudulent Telegram channels, Whatsapp numbers, Facebook profiles.
Scam site is using our logo and reputation to run a scam! Please verify the authenticity of any site by checking it against the manufacturer’s official authorized sellers list.
We also do not sell products via Telegram (we use it strictly for announcements) or Whatsapp, Facebook or any other social media. Please remain vigilant against fraudulent Telegram channels, Whatsapp numbers, Facebook profiles.
FAQ Categories
FAQ > Products got damaged
If your products were damaged during transportation, please take photos of the damaged package and products together and exactly as they arrived in the shipping box and in unused condition and contact us using Support Tickets section. We will request photos from you afterwards so we can quickly resolve the issue and arrange to reship the damaged items.
Please note that:
- Issue can be reported only within 5 days after receiving the package. Please thoroughly check everything upon receiving.
- The delivery date on the tracking number events will be considered the package receipt date.
- Damaged package and products must be photographed together and exactly as they arrived in the shipping box.
- Products must be in unused condition.
- Please provide high resolution photos. We cannot accept low resolution, cropped or edited photos as proofs. We need multiple, simple photos taken with modern smartphones or digital cameras.